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For 2021 there will be Commercial and Residential options for the Mandatory CPD courses.
Licensed Agents may choose to attend EITHER the Sales Rep OR Property Management Mandatory CPD course depending on which one best suits their circumstances.
Their 3 hour Mandatory CPD course will cover
Commercial Sales Reps and Property Managers will have the same topics as the Residential people, it will be contextualized for the commercial sector. Licensed Agents can choose to attend either one.
To view: Calendar & venues (Book Here) Commercial Registrants (Agents, Reps or Property Managers)
Tracey Mills presents this overview of the Strata Title reforms and amendments including Schedule I and II of the amended by-laws affecting tenants and renting properties as well as understanding the role of the strata manager and the legislation around their statutory duties, contract requirements, Landgate requirements and the new educational requirements.
Michelle Rigg steps you through this workshop for property managers on the differences and requirements for managing strata titled property as a result of the Strata Title Act reforms including breach notices and other relevant changes.
This is a workshop with Tracey Mills on the importance and art of qualifying and matching your buyer to properties, getting the offer, presenting and negotiating offers, writing special conditions, safety when showing properties, acting as a buyers agent and all within the relevant legislation.
Tracey presents this great session on how to minimise risk by understanding the link between the Australian Consumer Law and the Code of Conduct and how they both relate when undertaking day to day real estate transactions and activities and writing contracts as well as covering the regulatory powers of the ACL. Loads of case studies and scenarios in this one!
Join Michelle Rigg in looking at the Business Development side of property management concentrating on the appraisal process from lead up to sign up.
Join Michelle Rigg continuing the Business Development side of property management concentrating on the Management Authority.
Join Tracey Mills in this informative, interactive online workshop providing a complete overview of the NEW Strata Reform that came into effect on 1st May 2020. Some key focus area’s include:
This is essential information if you are listing and selling any strata titled properties, don’t get caught out using the obsolete Forms 28 and 29!.
Michelle Rigg steps you through the complexities around showing properties for lease, conducting routine and final bond inspections, managing rents and hardship claims, managing maintenance and contractors, lease renewals and rent increases, tips for working from home, keeping safe in general, breaches of the tenancy other than rent, latest Government assistance, guidelines and advice. Absolutely vital information for property managers and licencees. Available in an interactive, live on line format or a static webinar format.
Join Darryl Stewart for this interactive online Zoom presentation which looks at who is affected by the legislative Covid-19 response, prohibited conduct during the emergency period, dispute resolution, and the Covid-19 Code of Conduct which covers such things as relevant small commercial leases, definition of Eligible Tenant and decline in turnover, procedure for determining rent relief, Clause 8 – amendment of the Lease, guarantees and indemnities and protected information.
Presented by Michelle Rigg, this workshop looks more to the theory of property management and is perfect for new property managers and a great refresher for more experienced PM’s;
Michelle Rigg takes you step by step through the tenancy termination process looking at appropriate usage of Forms 1A, 1B and 1c as well processes around ending a tenancy because of FDV including the whole notice and final bond inspection requirements. We then turn our attention to the management and timing of lease renewals and rent increases with our final topic being all the uses of Form 19. Perfect information to assist property managers.
The United Nations has warned that 2020 will be the year when cyber crime and associated data theft crimes will become widespread in the SME business sectors, as the theft technologies become more sophisticated. Richard Boyd will step you through the trends for 2020, developing a Risk Management Plan, securing all of your devices, how to mitigate Cloud based risk, firewall and anti-virus weaknesses and risks, legal and insurance issues when incidents occur, IOT and AI risks that need to be understood and Identity Integrity principles.
This is a vitally important workshop by Tracey Mills which starts by looking at the risks that arise because of poor time management and offers strategies to better manage time, prioritize tasks and be more effective at work and how these strategies reduce risk. We then focus on being safe at work and this presentation identifies the risks faced each day by property managers and sales reps when leaving the office to show properties and conduct inspections and offers valuable strategies in how to safe and stay safe.
Tracey Mills presents this workshop which looks at the many different areas of real estate relevant to your role. Lots of scenarios and case studies on the misuse of trust accounts, listing property for sale or lease, overcoming objections, price and marketing techniques, strata title properties, and risks with documentation in relation to the ACL and Code of Conduct, misleading representations and minimising conflict.
Our latest thought provoking, relevant and perceptive 7 point elective. This course gives a guide to dimensions of leadership in a real estate context and how adopting this way of ‘doing’ will drive the ability to create and sustain exceptional customer service outcomes and create positive workplaces for all concerned. Deloitte has identified that culture has always been important to how organizations operate. So why is it getting so much attention lately? One reason is that regulators have come to the realization that without a culture of integrity, organizations are likely to view their ethics and compliance programs as a set of check the-box activities, or even worse, as a roadblock to achieving their business objectives. Look at how to incorporate the Code of Conduct as an integral part of the business
This is a another great elective developed and delivered by Darryl Stewart from Esteem Legal. He covers The Personal Property Securities Act 2009, fixtures and fittings and the PPSA, quiet enjoyment, breach notices and forfeiture and types of entities. Very relevant and informative for all commercial real estate specialists.
Tracey Mills delivers this information and interactive session giving an overview of the new changes to the Joint Form of General Conditions 2018, associated forms and changes that have been made to the Offer and Acceptance form. Activities and scenarios form part of the training including actively using the Joint Form of General Conditions to achieve a better understanding of its contents.
This is a great course for Licensed Agents and Property Managers and we look at what the legislation requires as opposed to best practice. Lots of terminology explained, fraud prevention tips and the elements of a trust account bank reconciliation and the process in actually reconciling.
Presented by Darrell Stewart of Esteem Legal Pty Ltd
Make your next court appearance as stress free and successful as possible. This is a great workshop stepping you through preparing for court, correct documentation, service of notice, court etiquette and other tips. Presented by a Licensed Agent who works as a property manager AND is a JP! Feedback from experienced property managers who did this course last year was overwhelmingly positive.
Richard Boyd presents this great workshop on the types of conflict and how they impact upon business morally, legally and in terms of productivity. Learn techniques for resolving conflict as well as designing and implementing a conflict resolution strategy. Richard also discusses relevant legislation and the role of leadership in creating safe workplaces. Ideal for property managers and licensees.
Richard Boyd steps you through identifying the changes in the customer service mindset (expectations of honesty, engagement, communication, industry knowledge, and compliance with real estate legislation and standards) and how business management practices need to evolve to bridge the gaps between what used to work before the transparency of the digital economy and what customers now value and seek in their business dealings.
A great workshop aimed at all real estate industry personnel covering data security within the office and on tablets and smart phones used for work. The material is referenced against the requirements of the Code of Conduct, The Privacy Act, REBA, Residential Tenancies Act and best practice around the 100 point ID check. The concept of data and identity security includes backups, passwords and other security measures, as well as online protection against hacking, scams and the like.
Another elective presented by Darryl Stewart from Esteem Legal and it covers:
Designed to refine the skills and knowledge of dedicated commercial real estate operatives.
CPD APPROVAL NUMBER LIVE33 – Presented by Jenny Denness
The CPPDSM4006a provides students with a unit of competency towards the CPP40307 Certificate IV in Property Services (Real Estate). This unit will improve property managers understanding of trust accounting procedures and will assist in employability as a trust account manager. Some more information on this course is here in the course brochure. Read more about our Complaints and Appeals Policy.
Further information to assist students can be found here in our Participant Handbook.