3.5 point Elective CPD Perfecting Customer Service

PERFECTING CUSTOMER SERVICE (3.5 POINTS) LIVE83

Richard Boyd steps you through identifying the changes in the customer service mindset (expectations of honesty, engagement, communication, industry knowledge, and compliance with real estate legislation and standards) and how business management practices need to evolve to bridge the gaps between what used to work before the transparency of the digital economy and what customers now value and seek in their business dealings.

Free all day parking

Ticket Type Tickets left Price Cart
3.5 Elective CPD points Perfecting Customer Service 24/11 $135.00 Nil GST

Add to Cart

Speak to a Consultant today.

If you have a question, want more information or would just like to speak to someone, make an enquiry now and we’ll be in touch with you as soon as possible.