3.5 point Elective CPD Perfecting Customer Service


Richard Boyd steps you through identifying the changes in the customer service mindset (expectations of honesty, engagement, communication, industry knowledge, and compliance with real estate legislation and standards) and how business management practices need to evolve to bridge the gaps between what used to work before the transparency of the digital economy and what customers now value and seek in their business dealings.

Ticket Type Tickets left Price Cart
3.5 Elective CPD points Perfecting Customer Service $125.00 Nil GST

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